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FAQs

Frequently Asked Questions

1. I am always worried about the security of my wireless connection. What can you guys do to help me?
GuerillaTechs can test your computer and network to ensure that you have ample security measures.

2. What does GuerillaTechs do in order to prevent intruders and hackers from stealing my personal information?
We recommend and install an adequate combination of hardware and software to ensure that you are protected against online fraudulent activities and even against identity theft.

3. I have a PowerPoint presentation due next week and do not know where to begin!
No problem! GuerillaTechs can show you how to create a very interesting presentation. A GuerillaTech is available to show you how.

4. Why has my computer become a lot slower than when I first purchased it?
The reason is that your computer is always vulnerable to collecting junk from the Internet. GuerillaTechs can eliminate that nuisance and show you how to prevent it in the future.

5. I would like to learn how to upload digital pictures to my computer, share them with friends and family and even get them developed.
All these tasks could be a real challenge for anyone, when faced with multiple types of software and recording media (CDs, DVDs, USB Memory Sticks… etc.). Let GuerillaTechs train you on digital imaging.

6. Why am I not able to watch any videos or DVDs on my computer?
If you already have the proper hardware (i.e. DVD drive), you probably need the proper software package to enable you to watch videos and DVDs. GuerillaTechs are here to help.

7. Why is my monitor not displaying things properly?
There are numerous possibilities that could cause this to happen. Most likely, your monitor settings need to be adjusted. It may also be the fact that your monitor is not properly detected by your computer and therefore the monitor drivers would have to be installed. There might be a chance that you have a faulty monitor. You may call GuerillaTechs to schedule an appointment.

8. Why is my computer always shutting down or restarting by itself?
This could happen for many reasons; you are experiencing either hardware problems or software problems. With proper analysis done, GuerillaTechs can help you figure out the cause of the issue.

9. Is it true that GuerillaTechs are available 24 hours a day?!
Yes, that is absolutely true. We are here to provide you with all of our on-site services, 24 hours a day. However, additional fees will apply for visits required between Midnight and 6 AM. You may contact GuerillaTechs for further details.

10. I know someone that always fixes my computer so why should I use your services?
We realize that you may have a relative, a neighbor or a friend whom could help you with your computer problems. However, are they computer experts? Do they take the time to sit down and explain to you your computer problems and how they are resolving them? Do you always feel comfortable asking them for all these favors? Do they guarantee the quality of their work? Do they give you recommendations? We have one answer to all these questions: GuerillaTechs.